Refund policy

Refunds/Exchanges
Unfortunately, we cannot accept returns/exchanges on our products due to sanitary reasons. 

All purchases are final sale. 

You can always contact us for any  questions at gossip.glosss@outlook.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Store Pickup Timeframe:
If you choose free local pickup, your order must be collected within 14 days of the ready-for-pickup notification. 

Unclaimed Orders:
Orders not picked up within this timeframe may be cancelled and returned to inventory. In these cases, store credit may be issued at our discretion.

If you require an alternate pickup day or time, please contact us and we will do our best to accommodate.